Search Regulatory Documents

Category:
Type:
Ref No:
Year:
Keyword:

Regulation - Consumer


We believe that competition in the telecoms market will effectively spur providers to provide excellent service and value - nothing makes a company pay attention to customers quite like threat of losing them to a competitor. In fact, those who live and work in Qatar are already seeing a decrease in prices for mobile service.


As our nation continues to liberalize the telecoms market, ictQATAR will be responsible for safeguarding consumer interests and preserving the balance between customer and provider interests. We will ensure that individuals and businesses have the information and assistance they need to make informed choices about telecommunications providers.


As a neutral, impartial regulator, we help resolve disputes between customers and service providers.


ictQATAR has awarded a second license for mobile service to Vodafone and will soon announce the second provider of fixed line service to homes and businesses.



features
Qatar's VoIP Policy
ictQATAR clarifies that the use of VoIP is allowed within Qatar for individuals and businesses. more
Feedback on Q-Tel Corp. Tariffs
First ever consultation on the topic of tariffs for telecom products and services. more