A key part of the ictQATAR promise is to safeguard the rights and interests of consumers. People with complaints about service providers can call 4995353 or email us at consumervoice@ict.gov.qa.

In our consumer protection role, we will investigate all complaints and promptly work to resolve them. We will establish objectives that companies must fulfill. And we will enforce those obligations. We will guard against marketplace abuses and anti-competitive conduct.